Privacy Policy
Last Updated: July 1, 2025
Welcome to Record'em, a time tracking and expense recording service operated by AVASO Software Solutions ApS ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and Microsoft platform requirements.
1. Who We Are
AVASO Software Solutions ApS
Company Registration Number: 42741221
Address: Hindbærsvinget 25, 4684 Holmegaard, Denmark
General inquiries: contact@avasosoft.com
Privacy-related inquiries: privacy@recordem.com
We are the data controller for all personal data collected through the Record'em application and services.
Company Registration Number: 42741221
Address: Hindbærsvinget 25, 4684 Holmegaard, Denmark
General inquiries: contact@avasosoft.com
Privacy-related inquiries: privacy@recordem.com
We are the data controller for all personal data collected through the Record'em application and services.
2. What We Collect
We collect only the information necessary to provide our services and improve your experience:
Account Information
- Name
- Email address
- Password (hashed)
- Company name (optional)
- Payment and billing details
Usage Data
- Time entries, projects, tasks
- Expenses, tags, and descriptions
- IP address, device/browser info, access logs
Cookies
We use essential and functional cookies to support the operation of Record'em. You can manage cookie preferences through your browser settings.
3. How We Use Your Data
We use your data solely for the following purposes:
- Providing and maintaining the Record'em platform
- Enabling time tracking, expense recording, and reporting features
- Authenticating and securing your account
- Processing billing and payments
- Improving platform performance and reliability
- Complying with legal and regulatory obligations
4. Legal Basis for Processing
Under the GDPR, our processing relies on:
- Performance of contract: To deliver the Record'em service
- Legal obligation: To meet legal and compliance requirements
- Consent: Where applicable, such as email communications
- Legitimate interest: For platform analytics, troubleshooting, and user support
5. Data Sharing
We do not share your personal data with any third parties.
We do not sell, rent, or disclose user data to advertisers, affiliates, or marketing networks.
Your data may be processed by trusted sub-processors (e.g., cloud hosting or payment providers), solely to support service functionality. All such parties are bound by GDPR-compliant agreements and strict confidentiality.
We do not sell, rent, or disclose user data to advertisers, affiliates, or marketing networks.
Your data may be processed by trusted sub-processors (e.g., cloud hosting or payment providers), solely to support service functionality. All such parties are bound by GDPR-compliant agreements and strict confidentiality.
6. Data Retention & Deletion
We retain your data only for as long as needed:
- While your account remains active
- To fulfill legal or financial recordkeeping duties
- To resolve disputes or enforce our terms
You may request deletion of your personal data at any time by contacting privacy@recordem.com. We will delete or anonymize your data without undue delay, in accordance with GDPR's right to be forgotten.
If you uninstall the Record'em app from platforms such as Microsoft Teams, or delete your account, your associated data will be removed as part of our automatic data lifecycle policy.
If you uninstall the Record'em app from platforms such as Microsoft Teams, or delete your account, your associated data will be removed as part of our automatic data lifecycle policy.
7. Data Security
We take data protection seriously. Measures include:
- Encryption at rest and in transit
- Secure authentication protocols
- Role-based access controls
- Ongoing vulnerability scanning and audits
We comply with the Microsoft Supplier Data Protection Requirements (DPR) and implement all required safeguards when processing personal data through Microsoft platforms.
8. Your Rights
Under the GDPR, you have the right to:
- Access your data
- Correct or update inaccuracies
- Delete your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
- File a complaint with a supervisory authority (e.g., Datatilsynet, Denmark)
To exercise these rights, email privacy@recordem.com.
9. Children's Privacy
Record'em is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If we become aware that personal data has been collected from someone under 18, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy when necessary to reflect legal, technical, or business developments. You will be notified of significant changes via email or in-app notice. Please review the policy periodically for the latest information.
11. Contact Us
For questions or requests about your personal data, contact us at:
AVASO Software Solutions ApS
Hindbærsvinget 25
4684 Holmegaard, Denmark
General inquiries: contact@avasosoft.com
Privacy inquiries: privacy@recordem.com
AVASO Software Solutions ApS
Hindbærsvinget 25
4684 Holmegaard, Denmark
General inquiries: contact@avasosoft.com
Privacy inquiries: privacy@recordem.com